We are the members of New Brunswick's contact centre community. Our industry employs nearly 18,000 people in our province. We offer excellent salaries and benefits packages, with career advancement and development opportunities throughout the province. The contact centre industry contributes over $1 billion annually to the province’s economy.
To learn more about New Brunswick's contact centre industry and ContactNB, click here.
Contact Atlantic Updates:
To See Video and Pictures from Contact Atlantic 2013
Visit our new Contact Atlantic Facebook site here:
Contact Atlantic Committee is looking for Speakers for 2014
Meet ContactNB Member
Plexus Connectivity Solutions:
Read more here:
How customers are using the web to interact and search for information.
The importance of retaining context across channels
Metrics to measure customer satisfaction
Integration of surveys, analytics and agent performance data
Recommendations for improving the cross channel customer experience
To Learn more about Aspect: www.aspect.com
10th Annual Awards of Excellence Gala
June 12, 2013
Saint John, NB
2014 Contact Atlantic
November 28 - Afternoon Centre Tours
November 29 & 20 Confernce and Expo
Fall/Winter 2012/2013 UNB CEL Program Schedule
November 9, 2013
Call for Speakers Contact Atlantic 2014
November 8, 2013
Its a Wrap - Contact Atlantic A Major Success
Visit our Contact Atlantic Facebook site for Pictures and Video
November 7, 2013
Iron Mountain in Saint John announces a 2014 closure
August 24, 2013
ContactNB August/September Newsletter:
Keep up to date on what is happening
August 17, 2013
Asurion hosts successful 14th Annual United Way Beach
Read more abou this great event....
July 3, 2013 - Please fill in this survey if you attended the 2013 ContactNB Awards of Excellence Gala June 13th in Fredericton. Feedback allows us to improve the event year over year.
June 13, 2013
Visit and Like Us on Facebook and see pictures from
our Awards of Excellence Gala... Congratulate
Friends and Co-worker on their great achievements!
and Remember - Show your Support and Like Us!
June 13, 2013
ING Direct Canada Wins - Community Involvement Award!
June 13, 2013 Premier David Alward Opens 9th Annual Contact NB Awards of Excellence Gala in Fredericton.
May 28, 2013 ContactNB Awards of Excellence Gala Update
April 9, 2013 ContactNB Newsletter
Me to We to RBC: Youth make a difference
New Brunswick technology firm to launch pilot of new software to Contact Centre industry
Co-operators General Insurance adding up to 25 jobs in Moncton
March 19, 2013 ContactNB Newsletter
Fairmont Raffles GRC Raises $76,691.16 for United Way
March 11, 2013 ContactNB Newsletter
Meet our Board of Director Scott MacKenzie
Director Customer Care
February 25, 2013 ContactNB e-communique
Primus Telecommunications Edmundston Centre
Giving Back to the Community
February 27, 2013 - Contact Centre Community in Support of Pink Shirt Day
February 15, 2013 - ContactNB e-communique
RBC Raises over $140,000 for United Way