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We are the members of New Brunswick's contact centre community. Our industry employs over 18,000 people in our province, representing nearly 1 in 20 employed New Brunswickers. We offer excellent salaries and benefits packages, with career advancement and development opportunities throughout the province. The contact centre industry contributes over $1 billion annually to the province’s economy.
To learn more about New Brunswick's contact centre industry and ContactNB, click here.
  
Upcoming Events
UNB CEL Winter/Spring 2012 Seminars and Programs - click here for brochure.
June 5, 2012 - Workforce Optimization Day, Dieppe NB. A day of information sharing and networking on Quality Management, Voice of the Customer, Performance Management and Workforce Planning. To view the agenda and to register, click here.
June 14, 2012 - Home Agent Programs & Social Media: The Employment Law Perspective - with Jack Graham, McInnes & Cooper, Moncton NB. Click here for more info or to register.
June 14, 2012 - ContactNB Awards of Excellence, Moncton NB
November 7-8 - Contact Atlantic 2012 - Our 13th Annual Conference & Expo, Saint John NB
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News
May 15, 2012 - ContactNB newsletter.
May 14, 2012 - ContactNB member Accenture today announced it is the recipient of a 2012 SAP® Pinnacle award in the service category, receiving the “Customer Award: Innovative Business Leadership Award more
April 26, 2012 - ContactNB newsletter.
March 16, 2012 - Aditya Birla Minacs Moncton site wins three Stevie Awards. more
March 16, 2012 - Brian Sypher, Senior Manager of TD Insurance and ContactNB President was featured in a Telegraph-Journal series "Leadership Unleashed." more
March 13, 2012 - Primus Canada cited in Globe & Mail Article on Job Growth more
March 13, 2012 - ContactNB newsletter.
February 27, 2012 - ContactNB newsletter.
February 27, 2012 - Associate Member DSM Telecom featured in Atlantic Progress.
February 20, 2012 - ContactNB newsletter
February 2, 2012 - ContactNB and Enterprise Saint John partner to hold job fair for Atelka employees. more info
January 31, 2012 - Atelka announces closure of Saint John contact centre. Click here for more.
January 23, 2012 - ContactNB newsletter
January 9, 2012 - ContactNB welcomes McInnes Cooper as an associate member.
January 5, 2012 - ContactNB newsletter
January 5, 2012 - Xplornet Communications to improve video streaming for customers. ContactNB member featured in Telegraph-Journal article today.
January 2, 2012 - ContactNB associate member Vidcruiter was recently featured in a story on CBC's "The National." Watch this story for a demonstration of their online video job interviewing software. Click here to view.
January 2, 2012 - Dave Veale interviews Brian Sypher, Senior Manager at TD Insurance for an upcoming Leadership Unleashed column. It's Christmas time and the elves at TD Insurance have just performed a miracle! http://youtu.be/b0Tdu6bdmW0
December 21, 2011 - ContactNB newsletter
December 01, 2011 - Aditya Birla Minacs to grow by 150 employees in Riverview. Telegraph-Journal.
November 21, 2011 - ContactNB newsletter
November 18, 2011 - Pivotal Payments in Saint John to hire 80 employees - Telegraph-Journal.
November 16, 2011 - Aditya Birla Minacs brings 200 jobs to Bathurst. Telegraph-Journal.
October 28th, 2011- ContactNB is pleased to welcome UNB's College of Extended Learning as our newest associate member.
September 14, 2011 - "Call Centres in Growth Mode." Times-Transcript
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