Amplified Analytics is a reseller and full managed service provider of CallMiner speech analytics. We leverage our amazing analysts and development methodology to deliver your required business outcomes out of the gate, saving many months and thousands of dollars doing this on your own, for no additional cost. Whether it be for a 5 agent contact centre, or thousands of agents; increasing sales, customer experience, collections revenues, agent satisfaction, compliance or optimizing your QA process, we can support you.
We have 20 years of contact centre, BPO (ask about our BPO 2.0 program) and Collections experience to ensure the best practices are leveraged in your deployment and program development, and ensure the quickest ROI possible.
For more information, visit us at www.amplifiedanalytics.ca.