We will be holding tours of some of our local Contact Centres on the afternoon of Tuesday, October 23, 2018 -- the day prior to our Conference Sessions and Trade Show.  Please indicate in your registration that you wish to participate so we may reserve you a seat on the bus!  You must reserve in advance please!

We are very proud to say our Contact Centre & Industry Tour, including lunch,

is proudly sponsored by




Seats will fill quickly and are limited -- book yours now!


The tour will be followed by an evening Networking Reception at the

Saint John Hilton Hotel.


The GENESYS CONTACT CENTRE & INDUTRY Tour will be visiting

the following businesses:


Thanks to our sponsor, Genesys, this Bonus day on October 23rd is at no additional charge to our already low delegate registration prices.   Please indicate on your registration if you wish for us to reserve you a spot in the Genesys Contact Centre & Industry Tour.  Spots are limited!   Check out the schedule and register today!   The Genesys Contact Centre & Industry Tour departs the Saint John Trade & Convention Centre promptly at 11am and will wrap up by 3pm. 

Please note that tour locations are subject to change.

Spend an afternoon with other industry experts networking and exploring world class contact centres and supporting businesses.  Share best practices, and make friends that will last a lifetime ...

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