February 20, 2012 e-Communique

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Be sure to check our Calendar of Events on the home page.

"Essentials for NB HR Managers" Returns March 20

Our very popular "Essentials for New Brunswick HR Mangers" will be returning again this year with Jamie Eddy.  Mark your calendars for Tuesday, March 20 for this informative full-day session.  Learn about court cases and decisions from the last year that impact HR and employment law and have an opportunity to ask questions about issues and challenges you're facing in performance management and to hear from other HR professionals from around the province.  Click here to register. 

We have unique sponsorship opportunities available for this event for just $250.00  Email info@contactnb.ca for details.


Best Practice Session "Employee Recogntion" - March 15

"Employee Reward & Recognition Programs" 1:00-4:00 PM.  Simultaneous sessions to be held in Moncton and Edmundston, locations TBD.  Register by Feb 22 by emailing mike.bacon@contactnb.ca.  Fee: $20/person (+HST). 

Click here for more information on our Best Practice Sessions.





Thing5 Establishes Centre in Bathurst

ContactNB member Thing 5 (formerly Virtual Agent Services) have opened their latest New Brunswick location in Bathurst.  View the press release here.




UNB CEL Announces Fall Program Schedule


UNB’s CEL is an outward-looking, academic extension of UNB that exists to provide continuing education and professional development opportunities to individuals as well as private and public organizations. CEL committed to offering quality, relevant courses, programs, and services that lead to personal and organizational growth and development.

As an associate member of ContactNB, CEL looks forward to working with you to provide your professional development and training needs.  We offer a wide selection of programs and seminars designed for individuals looking to sharpen their management and leadership skills.  For more information visit http://www.unb.ca/cel/career/certificate or call Pat McKay at 506-447-3340.

Featured Programs:

Human Resources Management Certificate Program - With this part time program, students will learn the tools and techniques to become an effective Human Resource Manager. Program starts on September 18, in Fredericton. For details visit www.unb.ca/cel/hrm

Third Party Neutral Conflict Resolution Certificate Program - Gain the skills needed in this part time program to guide the process by which parties in conflict; identify the underlying causes of conflict and, thereby, begin to develop solutions. Program starts on September 24, in Fredericton. For details visit www.unb.ca/cel/tpn

Management Development Certificate Program - This part time program enhances managerial talent and responds to the needs of today's organizations.  Program starts on October 17, in Fredericton.
For details visit www.unb.ca/cel/mdp

For a complete list of Professional Development Seminars, click here: http://www.unb.ca/cel/career/seminar/index.html


Free Admission Offer to M.E.E.T. Show May 2 in Moncton

The MEET (mechanical, electrical, electronic, technology) Show is coming back to Moncton this May 2nd and 3rd. This enormous trade show happens every 2 years and is attended by hundreds of people interested in the latest in mechanical, electrical, electronics and technology.
 
Universal Power Solutions will be there with our latest technology from Gamatronic, a world leader in uninterruptible power supply and related equipment. This modular, scalable ups equipment is state of the art. Currently, Universal Power Solutions has  50+ of these modular systems in operation in Canada and beyond. Come see why major clients and engineers are excited with the next generation of this technology and get a “hands on” demonstration at the show.
 
We will also be showcasing our latest products from Tripp Lite, Xtreme Power and, Packet Power Monitoring Cables amongst others.
 
Click here for a FREE pass to the show compliments of Universal Power Solutions. Pass this email around the office to ensure your associates can attend as well.
 
Looking forward to seeing you at MEET in Moncton in May. Let me know if you are going to be able to be there
Bob Scott - Sales Consultant - Universal Power Solutions Inc.
www.upspower.ca   bscott@upspower.ca


Contact Atlantic 2012 - Call for Speakers

The Contact Atantic 2012 organizing committee is looking for suggestions for speakers and topics for this year's conference coming up November 7-8 in Saint John. 

If you have any suggestions or if you are a speaker and would like to submit a proposal, please email conference@contactnb.ca 



Support Our Associate Members

Associate Members are vendors, suppliers and supporters of the contact centre industry who support our association through an annual membership. The support of our Associate Members is vital part of the success and viability of ContactNB. We encourage our members and friends to support these companies whenever possible.  Visit our Associate Members Page for more information.