December 21, 2011
January 3 - Moncton Miracles vs Saint John Mill Rats Basketball
Special Offer to Contact Centre Employees
The Moncton Miracles invite you to come and "Be Part of the Magic" on Tuesday January 3rd, 2012 at 7:00 PM when they take on the Saint John Mill Rats at the Moncton Coliseum.
The Moncton Miracles are pleased to offer a 2 for 1 admission to the game to members ContactNB as well as employees and of all contact centres around the province, Coupons must be redeemed at the Moncton Coliseum prior to January 2nd, 2012.
To take advantage of this offer, click here for a coupon to take to the Moncton Collesium box office.
Medavie Blue Cross Gives to United Way in a Big Way!
Medavie Blue Cross recently wrapped up a hugely successful United Way campaign. Overall, the company raised of $181,320.00 Employees at the Moncton location, including the contact centre, contributed $70,743.41 while the Dartmouth site includign its contact centre staff, raised $19,514.70 Congratulations to everyone for their efforts to Medavie Blue Cross for being a great corporate citizen in supporting their local communities.
UNB CEL Offers Many Courses for the New Year
UNB CEL is an outward-looking, academic extension of UNB that exists to provide continuing education and professional development opportunities to individuals as well as private and public organizations. CEL committed to offering quality, relevant courses, programs, and services that lead to personal and organizational growth and development.
As an associate member of ContactNB, CEL representatives look forward to working with you to provide your professional development and training needs.
We offer a wide selection of programs and seminars designed for individuals looking to sharpen their management and leadership skills.
For more information visit www.unb.ca/cel or call Pat McKay at 506 447-3340.
Featured Program:
Masters Certificate in Project Management
Learn the tools and techniques to become and effective project manager. Program starts February 9, in Fredericton.
For details visit www.unb.ca/cel/mcpm
For a complete list of Professional Development Seminars, click here http://www.unb.ca/cel/career/seminar/index.html
Feb 7-8 Workshop: Becoming a Living Brand Leader
Moncton NB
This insightful two day workshop is guaranteed to give you and your Leadership Team practical tips on how to move your frontline people into proactive Living Brands®, turn words into actions and more importantly, keep this momentum alive and well. It will demystify the practice of Emotional Intelligence, Neuro-Linguistic Programming (NLP) and other Behavioral Sciences. It will allow you to:
• Practically apply theories back in your organization
• Increase employee engagement
• Deliver a branded customer experience time and time again
To deliver an exceptional customer experience, it is imperative that there is alignment between your brand and your customer service delivery.
Contact NB members receive a 10% discount on bookings. Please quote 'ContactNB' when booking. Click here to register.
"It was so much more than expected. I have left with many tools that I can use both professionally and personally."
Customer Service Development Manager from Irving Oil
"This workshop clarifies what brand means and how to bring it and keep it alive."
Sales and Support Manager from Eastlink
"Timely, relevant and important information!"
Training Manager from Marriott Hotels
"Very insightful. You will be motivated again. A focus on what IS important, loosing the fluff."
Vendor Manager from Eastlink
Happy Holidays from ContactNB !
On Behalf of the Board of Directors of ContactNB,
Thank you to all our members, sponsors and friends for your support in 2011.
Wishing you a Joyous Holiday Season
and a New Year filled with Peace and Happiness
Joyeux temps des fêtes et meilleurs souhaits
de bonheur et de paix pour la nouvelle année
Brian Sypher, Mike Bacon,
President Executive Director
